Supportive Services

The goal of Housing Support Services is to assist Avalon Housing tenants to maintain stable housing and enhance their quality of life. The basic principles of Avalons Supportive Housing Services Program include:

  • Housing-First Philosophy
    Housing is a basic human need that must be met in order for someone to successfully make a major change in his/her life. The primary focus of Avalon’s supportive housing services is to help tenants address issues that threaten housing stability.
  • Services are Voluntary
    Participation in support services is voluntary and is not a condition of tenancy, unless it is negotiated and agreed to by the tenant as an alternative to eviction.
  • Services are Provided On-Site
    Avalon has two services teams - one for single adults and one for families - who work out of offices in one of five of Avalon’s community centers. Supports are provided on site and out in the community as needed.
  • Services are Ongoing
    Tenant participation in services is not time limited. Long-term connections are encouraged.
  • Services are Flexible and Individualized
    Services can vary in intensity based on tenant need and are designed so that tenants may move in and out of service participation as needed. Individualized service plans are developed by each tenant as they relate to both housing permanency and quality of life.
  • Community Building
    Building community among tenants and helping reconnect tenants with family, friends, and the community at large are key to overcoming the stigma and isolation of homelessness, disability and poverty.