What is Supportive Housing?

For over 25 years, Avalon Housing has been Washtenaw County’s leading provider of Supportive Housing. Supportive housing is a combination of affordable housing and support services that helps people achieve housing stability and lead healthier, productive lives.

We provide supportive housing for people who have been chronically homeless and who have behavioral and physical health challenges, including mental illness and substance use disorders.

Our Approach

Housing First

We offer housing to those who need it most, with no pre-conditions. We then provide a broad array of supports to help them stay housed. We practice harm reduction to engage and support people on their individual path to recovery.

Enhanced Property Management

At Avalon, our property management and services teams have the same goal – preventing eviction. They work together to engage our tenants, meet their needs and keep them housed.

Community Building

Building community is one of Avalon’s core values and perhaps the most important thing we do. We believe in the power of community to reduce isolation, foster hope and increase self-determination.


Supportive housing is nationally recognized as the most effective solution to homelessness. The combination of affordable housing and support services prevents evictions, increases stability and provides opportunities for recovery.  With greater stability, people have the opportunity to realize their true potential.

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Core Programs

Avalon’s model of Supportive Housing involves three core activities: housing development, enhanced property management and supportive services. These diverse programs are informed by a common goal of helping people who are homeless achieve stability and improve their quality of life.

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Avalon is a national leader in the development of innovative approaches to supportive housing. We collaborate with peers in the homelessness sector and participate in ongoing research to identify the most effective ways to support our clients and reduce homelessness.

From 2012-2017 Avalon was the lead agency for the FUSE (Frequent Users Systems Engagement) initiative in Washtenaw County.  FUSE has been funded through a grant from the Corporation for Supportive Housing’s Social Innovation Fund. The goal of this initiative was to address the complex issue of rising costs and fragmented care for homeless high users of emergency systems.  The initiative piloted supportive housing interventions across four communities –San Francisco, Los Angeles, the State of Connecticut and Washtenaw County, Michigan.

In Washtenaw County, FUSE has brought together community partners across a variety of sectors to connect these high users to housing, healthcare and care coordination.  Avalon’s partners have included St. Joseph Mercy Health System, the University of Michigan Health System, Packard Health, Community Mental Health, the Ann Arbor Housing Commission, and other service providers.

To learn more about the FUSE Initiative, please download the following:

FUSE Study Results Summary 2018

FUSE Initiative Overview 2016

FUSE Info Sheet



Avalon's Supportive Housing Map

Avalon serves more than 800 people in Washtenaw County, including 200 children.

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Avalon's Supportive Housing Map

Avalon supports single adults and families in sites throughout Washtenaw County, Michigan, including Ann Arbor, Chelsea, Dexter and Ypsilanti.

Community Building

Community building is the foundation of Avalon’s work.  Our community building programs focus on resident leadership, peer support and self-determination.


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